Website Accessibility Statement

Last Updated: March 24, 2025

Our Commitment to Accessibility

Nielson Family Window Cleaning is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The nielsonfamlwc.com website is partially conformant with WCAG 2.1 level AA standards. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Measures Taken to Support Accessibility

Nielson Family Window Cleaning takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement
  • Integrate accessibility into our procurement practices
  • Appoint an accessibility officer and/or ombudsperson
  • Provide accessibility training for our staff
  • Include people with disabilities in our user experience efforts
  • Employ formal accessibility quality assurance methods

Specific Features and Accommodations

Our website implements the following specific features to improve accessibility:

  • Semantic HTML markup for clear document structure
  • Appropriate text alternatives for images
  • Descriptive links that make sense out of context
  • Color contrast that meets WCAG 2.1 AA standards
  • Resizable text without loss of functionality
  • Keyboard accessibility for all interactive elements
  • Clear headings and landmark structure
  • Consistent navigation across the website

Compatibility with Browsers and Assistive Technology

The nielsonfamlwc.com website is designed to be compatible with the following assistive technologies:

  • Screen readers (including JAWS, NVDA, VoiceOver, and TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

The website is compatible with recent versions of major browsers including:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Known Limitations

Despite our best efforts to ensure accessibility of nielsonfamlwc.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Content Not Within Scope of Accessibility Declaration

The following content is not fully accessible for the reasons listed:

  • Some older PDF documents may not be fully accessible to screen reader software. We are working to remediate these documents or provide the information in alternative formats upon request.
  • Some third-party content that appears on our website may not be fully accessible. We strive to work with vendors who prioritize accessibility in their products.

Feedback Process

We welcome your feedback on the accessibility of the nielsonfamlwc.com website. Please let us know if you encounter accessibility barriers:

  • Phone: (816) 283-6572
  • E-mail: eliannahayes@nielsonfamlwc.com
  • Postal address: 3509 Brooklyn Ave, Kansas City, MO, 64109-2521

We try to respond to feedback within 3 business days.

Assessment Approach

Nielson Family Window Cleaning assessed the accessibility of this website by the following approaches:

  • Self-evaluation
  • External evaluation using automated tools
  • User testing with assistive technologies

Formal Approval of This Accessibility Statement

This Accessibility Statement is approved by the management of Nielson Family Window Cleaning.

Legal and Regulatory Compliance

Nielson Family Window Cleaning is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website strives to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user-friendly for everyone.

The Americans with Disabilities Act (ADA) prohibits discrimination against people with disabilities in several areas, including websites and web applications. At Nielson Family Window Cleaning, we are committed to ensuring our website is accessible to all users, including those with disabilities, in alignment with the requirements of the ADA.

Additional Resources

For more information about web accessibility, we recommend the following resources:

Contact Information

If you have any questions about our accessibility statement or if you need assistance with any part of our website, please contact us:

Nielson Family Window Cleaning
3509 Brooklyn Ave
Kansas City, MO, 64109-2521
Phone: (816) 283-6572
Email: eliannahayes@nielsonfamlwc.com

We are committed to continuously improving the accessibility of our website to ensure an optimal experience for all users.